SERVICE
Microsoft 365 & Google Workspace Support
Manage productivity platforms with confidence.
Book a Free AssessmentThe Problem
Microsoft 365 and Google Workspace are the core of how most businesses communicate and collaborate. They're also the most frequently targeted — and the most frequently misconfigured — platforms.
How We Manage It
1
ADMINISTRATION & USER MANAGEMENT - We handle user provisioning, license assignment, group management, and permission configuration.
Detailed description of how we handle this specific step in the process.
2
SECURITY CONFIGURATION MANAGEMENT - Email security, sharing policies, external access controls, MFA are configured and maintained.
Detailed description of how we handle this specific step in the process.
3
HELP DESK SUPPORT FOR PLATFORM ISSUES - Email delivery issues, calendar problems, SharePoint/Drive access, Teams/Meet issues.
Detailed description of how we handle this specific step in the process.
4
BACKUP & DATA PROTECTION - We implement third-party backup for Microsoft 365 and Google Workspace against accidental deletion and ransomware.
Detailed description of how we handle this specific step in the process.
5
LICENSE OPTIMIZATION - We track license utilization and identify overspend. Most organizations have 10–20% licenses assigned to inactive users.
Detailed description of how we handle this specific step in the process.
What's Included
Email admin
Account & license
Shared mailboxes
Teams/SharePoint
Drive/Gmail
Security settings
MFA
On/offboarding
Metrics We Track
Ticket resolution time
12 minutes
Email delivery success rate
99.8%
License utilization
94%
Who It's For
Professional ServicesEducationHealthcareNon-Profit
Ready to get started?
Let's discuss how Microsoft 365 & Google Workspace Support can help your business achieve its goals.
Book a Free Assessment